Frequently Asked Questions
Everything you need to know about our natural Tea Tree Oil solutions.
What makes Australian Bodycare Tea Tree Oil unique?
Our Tea Tree Oil is 100% natural, pharmaceutical-grade, and sourced directly from Australia. We maintain the highest concentration of Terpinen-4-ol to ensure maximum skin-soothing and antibacterial benefits.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. All orders are dispatched from our warehouse within 24 hours of placement.
Can I use your products on sensitive skin?
Yes, our products are dermatologically tested and specifically formulated to be gentle yet effective. We recommend a patch test for the 100% pure oil if you have extremely sensitive skin.
What is your return policy?
We offer a 100% satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days for a full refund, even if you have already used it.
Are your products vegan and cruelty-free?
Absolutely. Australian Bodycare is committed to ethical beauty. All our products are 100% vegan and we never test on animals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment options like Afterpay and Klarna.