Returns & Exchanges
We want you to be completely satisfied with your Australian Bodycare experience, which is why we offer a 100% satisfaction guarantee. If our tea tree oil products don't meet your expectations, you can return them within 90 days for a full refund.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Securely
Place the items in their original packaging or a sturdy box, ensuring the product lids are tightly sealed to prevent leakage during transit.
Affix Shipping Label
Print the prepaid return shipping label provided by our team and attach it clearly to the outside of your package.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing